Payment & Delivery - Battery Finds

Payment & Delivery

Payment

Battery Finds accepts Visa, MasterCard, American Express, and Discover credit cards. Additionally, we can process orders with a prepaid check or wire transfer.

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About delivery and transportation Time

Generally, we ship orders Monday – Friday, excluding weekends or holidays. After receiving the customer’s order, we will be processed within 2-4 days and be shipped, which depends on the quantity ordered by the customer. We need to ensure that the battery capacity, internal resistance, and voltage received by the customer are consistent, which is very important. if there is any problem, please use the Contact Us or email us at [email protected]

1. About Customs duties & taxes Product Specification
EU Member Countries (Except for some special countries), United States, UK, Japan, Canada, Russian Federation, Thailand, Malaysia, Philippines. Custom duties and tax fee are included. Other countries need to double check or dos not include Customs duties & taxes.
 
2. Transportation to USA
By sea+Express (DDP, Tax free)
ETD: 3-7 working days
US Warehouse Delivery Time: 3-7 Work Days
CHN Warehouse Delivery Time: 30-45 days after delivery (The tracking will be updated after pick up by local express. Usually it will take around 25-40 days after delivery.)
*Please note that these are estimated delivery times only, therefore are not guaranteed delivery dates.
 
3. Transportation to EU
By railway+Express (DDP, Tax free)
ETD: 3-7 working days
EU Warehouse Delivery Time: 3-7 Work Days
CHN Warehouse Delivery Time: 45-60 days after delivery(The tracking will be updated after pick up by local express. Usually, it will take around 35-50 days after delivery.)
*Please note that these are estimated delivery times only, therefore are not guaranteed delivery dates.
 
4. We can’t deliver the following address directly:

USA: Military address and PO box address are not acceptable; Puerto Rico, Virgin Islands, Guam, Alaska Note: Hawaii does not include customs duties and requires additional freight, Please contact us online.
Portugal: Azores and Madeira
Spain: Canary Islands, hueda and Melilla
Russia: Kamchatka Peninsula
Other: Some remote areas are not listed,Please provide the shipping address and zip code to us to check.

Noted

*The above transportation time is only the reference time of most orders, excluding inspection time or other special times, such as natural accidents, congestion, and other uncontrollable factors.
*The tracking will be updated after pick up by local express. Please wait patiently or contact us for help.
*Countries that do not appear in the table, Please Click Here to consult us for freight charges.

UPS Shipping Methods To PO Boxes

We are not able to ship UPS methods to PO boxes as UPS only accepts shipments to valid street addresses. When ordering, please be sure to double-check that your chosen shipping method can be delivered to the shipping address you provide. Shipments made to PO boxes via UPS services will be held until a valid street address is provided.

Important

Because the battery (especially the high-power battery you purchased) is a special commodity, the terms of transportation are very strict, all logistics companies in China, including China Post, UPS, FedEx, DHL, are unable to directly transport the electricity Pool.
So we will start to transport your order from Hong Kong. Once the battery arrives in Europe or the US, we will declare for import at the European or US customs. When the battery passes through European or US customs, we will send it to you by UPS or FedEx. So the UPS number we provide will not be updated before the battery passes the customs. This is normal.
Once UPS’s transportation number is updated, you can receive the goods within 3-5 days at most.

Security

Battery Finds values your privacy and will keep all information confidential. We will never sell or use your information for any other purpose than to deliver your order.

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